Returns, Exchanges & Transit Guarantee

At Aura Crystal (AuraCrystal), our priority is that you feel complete joy and resonance with your natural stone specimens.

1. Transit Protection & Replacements

If any crystal or bracelet arrives chipped or fractured in transit, contact us on WhatsApp at +91 63542 32044 within 48 hours of parcel delivery with a quick photo/unboxing clip. We will dispatch an immediate replacement or issue a full refund at zero additional cost.

2. Natural Variations Note

Because genuine crystals are mined from the earth, slight differences in color intensity, internal veil inclusions, and natural cleavage are normal proof of authentic mineral identity rather than defects.